Nov 16, 2015 IDT the company dont offer any drivers for Windows 10, HP dont offer anything for Win 10 either.Their installer checks to see what OS is installed therefore the 8.1 drivers will not install! Microsoft state that IDT Audio is not compatible with Win 10 yet their PARTNER (HP) recommended my hardware was suitable to upgrade to Windows!0.
Hi,
Thank you for posting your query in Microsoft Community.
I understand your concern, and we in Community will try to help you in the best possible way we can.
This issue might occur due to incompatible or outdated touch drivers and missing updates.
I suggest you to go to the manufacturer’s website and check for any latest drivers available there. If so, try to install them and check if it fix the issue.
If no updated drivers available then try installing the available drivers in compatibility mode.
Follow the steps below on how to install driver in compatibility mode:
1. Download the driver from the manufacturer’s website and save it on your local disk.
2. Right click on the setup file of the driver and select “Properties”.
3. Select “Compatibility” Tab.
4. Place a check mark next to “Run this program in Compatibility mode” and select operating system from the drop down list.
5. Let the driver install and then check the functionality.
Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.
Regards,
Guru Kiran
Personal accounts
- Save your personal devices and preferences
- Easy access to support resources
Business/IT accounts
- Managing contracts and warranties for your business
- Submitting and managing support cases
hp-contact-secondary-navigation-portlet
Actions- ${title}
Let HP find my products
HP can identify most HP products and recommend possible solutions.
How does HP install software and gather data?- AC Power Cord Safety Recall and Replacement Program View articleFix Windows 10 Update Issues
Resolve Windows 10 or update issues on an HP computer or printer – Click here
Software and drivers for
HP ENVY 17-j102tx Leap Motion TS SE Notebook PC (ENERGY STAR)
Choose a different producthp-software-driver-metadata-portlet
Actions- ${title}
For the best results we recommend you use our download and install assistant.
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
Idt Beats Audio Windows 10
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
Requirements:
- Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10
- Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+
HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience.
Not sure which drivers to choose?
Let HP identify any out-of-date or missing drivers and software
How does HP use product data collected with this service?| Product | File | File size | File name | Item |
|---|
hp-country-locator-portlet
Actions- ${title}